Sandra White MSP for Glasgow Kelvin


Skills Development Scotland are providing the following Covid-19 FAQs for Apprentices:


Scottish Government Advice:

Scottish Government Business Helpline:

Scottish Government Business Support:

Coronavirus Job Retention Scheme:

Help with non-domestic rates in Scotland during coronavirus (COVID-19):

Business Gateway provide the following advice:

Scottish Enterprise Business Continuity Advice :

City Council

GCC Updates:

Council Tax

Funding available for councils to meet increase in applications for the existing Council Tax Reduction Scheme:

Citizens Advice Scotland – Council Tax Reduction Scheme:

Creative Sector

Creative Scotland Advice:


Supporting those affected by debt:


British Dental Association Guidance:

Domestic abuse

Scotland’s National Domestic Abuse and Forced Marriage Helpline:

Rape Crisis Covid-19 textline and helpline:

Scottish Women’s Rights Centre:


Guidance for parents and families:

Childcare provision for key workers:

Update on School Closures and Exams:


Energy Saving Trust:

Emergency Powers

New emergency powers adopted by MSPs are outlined here:

Financial support:

Citizens Advice

Citizens Advice can provide advice on issues such as debt management and welfare benefits, housing, immigration and asylum, employment, consumer complaints and landlord-tenant disputes. Most local Citizens Advice aren’t giving face to face advice to reduce the spread of coronavirus. They will still be able to help by phone, email or online chat.

Call: 03444 111 444


Consumer Advice has prepared comprehensive advice and information for consumers who have been affected by the coronavirus crisis. This covers: travel, cancellations of concerts, events & entertainment, deliveries & online orders, planning for shortages / price increases.

Call: 0808 800 9060


Shelter Scotland

Shelter offers advice on housing rights and changes to government legislation.

Call: 0808 800 4444


NHS Inform – Coping with money worries


Stepchange is a charity which offers free financial advice and practical budgeting and money advice. They operate a free helpline, and free online chat service.

Call: 0800 138 1111


Money Advice Service

Money Advice Service offers free advice on the implications of COVID-19 on work, benefits and travel plans. They have published a guide which looks at rights to sick pay, benefits claims, and what to do if you’re self-employed or not entitled to Statutory Sick Pay (SSP).

Call: 0800 138 7777



The latest NHS updates to the public are available on NHS Inform:

Health Protection Scotland outline the latest advice to professionals and organisations:

Mental health support:

Breathing Space

Breathing Space offers a free, confidential phone and web-based service for people in Scotland experiencing low mood, depression or anxiety.

Call: 0800 83 85 87



Samaritans offers 24-hour emotional support for anyone struggling to cope.

The Samaritans also provide information on the effects of coronavirus on mental health –

Call: 116 123



Shout is volunteer-run and is the UK’s first 24/7 crises text service, free on all major mobile networks, for anyone in crisis anytime, anywhere.

Text: 85258


SAMH (Scottish Association of Mental Health)

SAMH has a lot of resources and information on coronavirus and your mental wellbeing. It includes help with anxiety, OCD, issues for older people and young people, benefits, and coping with distressing news coverage.

The SAMH helpline is open from 9am to 6pm, Monday to Friday, except on Bank Holidays.

Call: 0344 800 0550


Age Scotland

The Age Scotland helpline is a free, confidential phone service for older people, their carers and families in Scotland. The helpline provides information, friendship and advice, is free to call, and available Monday-Friday 9-5pm.

Call: 0800 12 44 222


ChildLine Scotland

ChildLine is a counselling service for children and young people. You can contact ChildLine anytime and in these ways; You can phone, send an email, have a 1-2-1 chat, send a message to Ask Sam and you can post messages to the ChildLine message boards.

Call: 0800 11 11


Young Scot

Young Scot provides relevant and accessible daily digital information on Coronavirus to help ensure young people have all the information they need to make informed decisions and choices during these unsettling times.


Scottish Women’s Aid

Scottish Women’s Aid has a specific COVID-19 page with resources for women experiencing abuse, children and young people who might feel unsafe at home, Women’s Aid workers, journalists and other frontline staff who have questions about their practice just now.


Rape Crisis Scotland

In response to COVID-19, Rape Crisis Scotland is exploring how they can make support more accessible. Anyone affected by sexual violence can contact Rape Crisis Scotland by phone, by email, or by text.

Call: 08088 01 03 02


Text: 07537 410027


Scotland’s Domestic Abuse and Forced Marriage Helpline

Call: 0800 027 1234



Relationship Helpline

Free support line providing a safe and confidential space for anyone struggling with their relationship. They provide free relationship counselling if you feel you’d benefit from a bit of extra support. This will either be online or over the phone.

Call: 0808 802 2088

The Helpline is open from 9.00am to 9.00pm, Monday to Thursday, and 9.00am to 4.00pm on Friday.

Scottish Autism Helpline

Call: 01259 222 022

The Helpline is open 8am-8pm, seven days a week.

Scottish Government – Clear Your Head campaign

Highlights practical ways to look after mental health and wellbeing while continuing to stay at home – and signposts sources of help and advice.


Mental Health Foundation:

The Mental Health Foundation recommends some tips on looking after your mental health during lockdown, which can be found on their website.



Shelter Scotland Advice:

On homelessness, the Cabinet Secretary has released a Statement on Response on Homelessness, and a £350 million fund has been announced to support welfare and wellbeing, including homelessness.


NHS Greater Glasgow and Clyde are currently recruiting volunteers, you can help out at:

Scottish voluntary organisations have created a directory where you can seek further information on giving and receiving support – find out more at the SCVO Coronavirus Community Assistance Directory:

Ready Scotland:


The Money Advice Service has details on Mortgage Holidays:


The Scottish Federation of Housing Associations have confirmed there will be no evictions as a result of Covid-19 related financial difficulties:

18th March: Cabinet Secretary announces that the notice period required for evictions for rent arrears would increase from 3 to 6 months.

25th March: Cabinet Secretary announces the Scottish Government are taking action on “the extension of the notice period for the majority of grounds [for eviction] to six months is in order to give effect to our desire for no one to lose their house over the actions that are being taken in our attempts to cope with the pandemic.”


First Minster’s response to FMQ on Business Insurance, 19th March:

Statement from Association of British Insurers on Covid-19 insurance:

ABI Covid-19 Q+A:


Statement from Chief Constable:

Scottish Courts & Tribunals advice on business changes:

Crown Office and Proculator Fiscal Service advice to those due to attend court:

Suspension on prison visiting:

Key Workers

Criteria provided to local authorities to determine local need:

School and ELC closures – guidance for key workers:—school-and-elc-closures-guidance-on-critical-childcare-provision-for-key-workers/

Nurses and Midwifes

Royal College of Nursing Updates:


UK Government MOT advice:

Older People

Age Scotland advice:

Personal Protective Equipment

First Minister’s FMQ Response on PPE, 19th March

Religious groups

Social distancing advice to “minimise social contact by avoiding crowded areas and large gatherings, including religious congregations”.

Specific announcements :
Church of Scotland
Catholic church in Scotland
Scottish Episcopal Church
Muslim Council of Britain
Board of Deputies of British Jews


NFUS advice to farmers:

Seafood industry advice from Seafish:

Self employed

Scottish Government’s call for more action to help self-employed:

HMRC Helpline for self-employed people and businesses:

UK Government release on DWP support, including for the self-employed:

Citizens Advice Scotland advice:

Small Businesses

Details of support for businesses including “one-off £10,000 grant to ratepayers of small businesses”:

FSB advice:

Social Security

Universal Credit advice on social security for those with Covid-19:

Entitledto advice:

Turn2us advice:


Domestic: Transport Scotland:

International: FCO:


COVID-19 testing to get key workers back to work:

First Minster’s FMQ response on testing, 25th March

Third Sector

SCVO advice:

£20 million allocated to a Third Sector Resilience Fund, to help ensure the health and continued viability of the third sector organisations affected by cash flow and other problems, which have a key role to play in our national response.


Protecting workers during coronavirus outbreak:

UK Government Guidance for Employees:

House of Commons blog on Employment Rights:

Scottish Parliament Research

The Scottish Parliament Information Centre are also providing the following policy briefings across a wide range of sectors and devolved policy theme areas which you may find useful:

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